Questions about JoomFuse or JF Portal?

If you have questions about JoomFuse or JF Portal, we invite you to visit the FAQ below or our Forum.  JoomFuse/JF Portal customers have access to post questions in the Forum.

Can't find the answer to your question? Contact us and we'll be in touch.

FAQ's

    ~~ GENERAL ~~

    • What version of Joomla! do I need for JoomFuse or JF Portal?

      JoomFuse is compatible with Joomla! version 3.x or higher. However, we highly recommend version 3.4.5 or greater.

    • Does JoomFuse integrate with other Joomla extensions?

      - JoomFuse offers an optional integration to version 1.9.1 and 2.0.x of the popular Community Builder.

       

      - JoomFuse also offers optional integration with version 3.2.1.5 and 3.2.1.6 of JomSocial for both custom fields and for JomSocial affinity groups.

       

      - JoomFuse will also map fields in the Joomla User Profile plugin (plg_user_profile) as well as any User Profile plugin that adheres to the Joomla standard for User Profile plugins

       

      - Other integrations are in the works. If you'd like to vote for a particular extension, tell us here.

       

      - Currently there is no additional cost to current paid members.

    • Are there system requirements for JoomFuse?

      You will need a Joomla website (3.x or higher) and your Infusionsoft application. If you want paid memberships for your website, you will need the Deluxe E-commerce or the Complete edition of Infusionsoft.

    • Will you build me a website in Joomla?

      We have built many websites in our Joomla for clients and would be happy to discuss your website vision. Contact us to set up a phone call or Skype session.

    • What do I get for my membership?

      As long as you are paid up, you will have access to all future JoomFuse versions and updates at no extra cost.

       

      You will have complete access to the private JoomFuse VIP Member Community including the Forum and Support.

    • What happens if I cancel?

      You may keep using the version of JoomFuse you have. You will no longer have access to download future versions or updates. You will no longer have access to receive direct support from JoomFuse.

    • Do you have a partner program?

      We do have a partner program. If interested, please fill out the Contact Us form for more information.

    ~~ Infusionsoft ~~

    • What if I don’t have Infusionsoft yet?

      No problem, we can help with that. Go here for a demo of Infusionsoft. Or contact us directly and we’ll work with you to get you the best deal possible.

    • What do I need in my Infusionsoft application to run JoomFuse?

      The Essentials edition of Infusionsoft has all you need unless you want paid memberships for your website. In that case, you will need either the Deluxe E-commerce or the Complete edition of Infusionsoft.

       

      NOTE:

       

      If you have Infusionsoft already, but you don’t yet have the Deluxe E-Commerce or Complete edition, contact us first and we’ll work to get you the best deal possible.

       

      If you don’t have Infusionsoft yet, go here for a demo or to sign up for Infusionsoft. Or contact us directly and we’ll work with you to get you the best deal possible.

    • What if I need help setting up my Infusionsoft?

      When you login to the JoomFuse VIP Member Community, you’ll find written and video setup instruction.

       

      In addition, we offer a Premium JumpStart Package which you will have the opportunity to purchase either when you buy JoomFuse or after you login to the JoomFuse VIP Member Community.

       

      You’ll also have access to the JoomFuse Member Forum where there is a Support section.

       

      Need additional help with Infusionsoft? If you need help with other aspects of Infusionsoft besides setting up JoomFuse, we offer comprehensive Infusionsoft and marketing consulting through our marketing arm, Zacaw Enterprises. Check us out at www.zacaw.com.

    ~~ Using JoomFuse & JF Portal ~~

    • What if I don't have time to set up JoomFuse or I can't figure it out?

      JoomFuse offers a DONE4YOU Premium JumpStart Package. If you didn't purchase it when you signed up for JoomFuse, you can login to the JoomFuse VIP Member Community where you can check it out.

    • Can I set up JoomFuse myself?

      Sure you can. After you buy JoomFuse and get your login access details, you will have access to written and video set-up instructions.

       

      If you don’t want to set up JoomFuse yourself, we offer a Premium JumpStart Package which you will have the opportunity to purchase either when you buy JoomFuse or after you login to the JoomFuse VIP Member Community.

    • How do I set up JoomFuse?

      You’ll find written and video instruction when you login to the JoomFuse VIP Member Community.

    • How many domains can I use my JoomFuse on?

      When you purchase JoomFuse, you receive a single domain license.  You may purchase additional JoomFuse licenses for each of your domains. Bundle pricing is available for 5 or more domains. Contact us to discuss.

    • How do I get JF Portal if I already have JoomFuse?

      Contact us and we'll help you get set up to add JF Portal to your site. You will be charged at the JF Portal rate only.

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