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3 weeks 6 days ago #142 by Lawrence Ellyard
Lawrence Ellyard created the topic: Urgent - Not Tagging
Hello, I have setup the plugin and its passing through from the plugin to Infusionsoft however not applying tags, for example a simple signup i need to start a nurture sequence off and it adds them as contacts but no Tag also on Membership Pro its doing the same.

Can you point me in the right direction as I have done this 100's of times with other software however unable to get this working.

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3 weeks 6 days ago #143 by Dom Cassone
Dom Cassone replied the topic: Urgent - Not Tagging
Hi Lawrence,

Couple of questions, what version of JoomFuse are you using....I only need the version of the component.

So, if I understand correctly your scenario, a user is being created in Joomla, they are being put into a Joomla User Group. You have mapped that user group to an Infusionsoft tag in JoomFuse, but that tag is not being applied to the contact in Infusionsoft?

Thanks,
Dom
The following user(s) said Thank You: Lawrence Ellyard

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3 weeks 5 days ago #144 by Lawrence Ellyard
Lawrence Ellyard replied the topic: Urgent - Not Tagging
Hello Dom

This is Colin here I am a new ICP and who left the message above, theirs a possibility I may not have setup JoomFuse correctly.

Would it be possible or organise a screenshare to run through it as I have a few clients that I will be using your plugin with.

Cheers

Colin

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3 weeks 4 days ago - 3 weeks 4 days ago #145 by Dom Cassone
Dom Cassone replied the topic: Urgent - Not Tagging
Hi Colin,

Sure, we can set up a time to do a screen share. Have you watched any of our instructional videos?

You can go to http://meetme.so/DomCassone to set up a time. If there is nothing there that works for you, let me know and I'll see what I can work out.

Regards,
Dom
Last Edit: 3 weeks 4 days ago by Dom Cassone. Reason: bad URL

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